Service Features Include:

• Access to educational content and learning materials
• Participation in scheduled webinars and online sessions
• Interactive learning programs with structured curricula
• Resource libraries and reference materials
• Community discussion forums and peer interaction

Prohibited Activities:

1. Sharing login credentials or unauthorized access to accounts
2. Distributing copyrighted materials without proper authorization
3. Engaging in harassment, discrimination, or inappropriate behavior
4. Attempting to disrupt or interfere with platform functionality
5. Using the service for commercial purposes without written consent
6. Posting false, misleading, or defamatory content

User Content Rights:

Content you submit to our platform remains your intellectual property. However, by submitting content, you grant Croxamend a non-exclusive, royalty-free license to use, display, and distribute such content for educational purposes within our platform.

Usage Restrictions:

• Materials may not be reproduced or distributed without permission
• Commercial use of platform content is strictly prohibited
• Attribution must be provided when referencing our materials
• Reverse engineering or modification of platform software is forbidden

Data Collection and Use:

Information collected includes registration details, learning progress, participation records, and communication preferences. This data helps us provide personalized educational experiences and improve our services.

Information Sharing:

Personal information is not shared with third parties except where necessary for service delivery, legal compliance, or with explicit user consent. Educational progress may be shared with instructors and program coordinators for academic purposes.

Refund Conditions:

• Full refund available within 7 days of enrollment if no content has been accessed
• Partial refunds may be considered for documented medical or emergency situations
• No refunds are provided after 30% of program content has been completed
• Refund processing typically takes 7-10 business days

Technical Requirements:

Users are responsible for maintaining compatible devices and internet connectivity. Minimum requirements include a modern web browser, stable internet connection, and audio/video capabilities for interactive sessions.

Support Services:

Technical support is available during business hours through our contact channels. Response times may vary based on the complexity of issues and current support volume.

Scope of Limitation:

Our liability is limited to the fees paid for services. We are not responsible for indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or business opportunities.

User Responsibility:

Users acknowledge that educational outcomes depend on individual effort, prior experience, and external factors beyond our control. We provide learning opportunities but cannot guarantee specific results or career advancement.

Account Suspension:

• Immediate suspension for serious violations or fraudulent activity
• Warning system for minor infractions with opportunity to correct
• Permanent ban for repeated violations or harmful behavior
• Appeal process available for disputed account actions

Data Retention:

Upon account termination, personal data is retained for legal and administrative purposes according to our Privacy Policy. Users may request data deletion subject to applicable law and legitimate business needs.

Dispute Resolution:

We encourage resolving disputes through direct communication. If formal resolution becomes necessary, parties agree to attempt mediation before pursuing litigation. All proceedings will be conducted in English.

Notification Process:

Updated terms take effect 30 days after publication unless users opt out by terminating their accounts. Continued platform use after the effective date constitutes acceptance of modified terms.